Appointments & Queries

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How do i cancel an appointment?

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient.

There are 4 Ways you can cancel your appointment:

  • From the link at the bottom of your appointment reminder.
  • Phone us on 01386 552424 and speak to a member of our Reception Team.
  • Through your online acecss account (The NHS App or Patient Access)
  • Alternativley you can pop in and speak to one of our Receptionists.

Enhanced Access Opening Hours

In addition to appointments during the practice’s normal opening hours of Monday to Friday 8am -6.30pm, the Pershore and Upton GP practices are working together to offer a variety of weekday early morning and evening appointments and Saturday appointments. These appointments are pre-bookable by contacting the surgery during our opening times. Appointments are a mix of telephone and face to face appointments with a variety of different clinicians from across our clinical team.

If you need to contact the practice about one of these appointments outside our opening hours (for example to cancel an appointment), you can call 01905 969 864 weekdays 6.30pm-8.00pm and Saturdays 9am-5pm.

The Saturday appointments will rotate around the three practice sites; Saturdays 9am - 5pm appointments at Abbottswood Medical Centre, Pershore Medical Practice or Upton Surgery.